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Privacy Policy

PRIVACY AND COOKIE POLICY

Estora LLC

This Privacy and Cookie Policy explains how Estora LLC ("we") collects, uses, and stores your personal data when you use our website and services. By continuing to use them, you agree to these terms.

Important: Our website may contain links to other resources with their own privacy policies. We are not responsible for their content. Always review the privacy policy of third-party websites.

1. What We Collect and Why

We collect data to improve our services, ensure security, and fulfill legal obligations. The types of data depend on how you interact with us:

  • When contacting us or requesting services: Contact details (name, email, phone), company information (name, details), information about your inquiry.

  • When using the Estora platform (for businesses and clients):

    • Identification data: Name, surname, date of birth, citizenship, phone number, email address, residential address, identity document details (e.g., passport or ID card number) — for KYC/AML and identity verification purposes.

    • Financial data: Bank details, payment card information (partially, via payment providers), transaction history, tax status information.

    • Company data: For legal entities – company name, registration number, legal address, representative details, company bank details.

    • Service usage data: Information about your interactions with our platform, including project details, contract terms, payment statuses, and features used.

  • Technical data: IP address, browser type and version, operating system, website usage data (via cookies and analytics).

  • Marketing data: Your preferences for receiving our newsletters.

  • For job applicants: Information from resumes and job applications.

2. How We Use Cookies

  • Like most professional websites, our site uses cookies – small files downloaded to your computer. They help us enhance your browsing experience and analyze site usage.

  • How we use them: For analytics (Google Analytics), testing new features, social media integration, and ensuring site functionality.

  • How to disable: You can manage cookie settings in your browser (Chrome, Firefox, Safari, Internet Explorer).

  • Important: Disabling cookies may affect website functionality and lead to the loss of certain features.

3. How We Protect Your Data

We take data security seriously. To protect your information from unauthorized access, alteration, or disclosure, Estora LLC implements:

  • Data encryption (e.g., SSL/TLS).

  • Strict access control to personal data.

  • Regular security audits and penetration testing.

  • Staff training on data protection and privacy principles.

4. Data Transfers Outside the EU/EEA

Given the global nature of our services, your personal data may be transferred to and processed in countries outside the European Union (EU) and European Economic Area (EEA). In such cases, Estora LLC will take all necessary steps to ensure an adequate level of data protection, including:

  • Using Standard Contractual Clauses (SCCs) approved by the European Commission.

  • Transferring data to countries recognized by the European Commission as providing an adequate level of data protection.

  • Utilizing other legitimate mechanisms provided by applicable data protection laws.

5. Data Access and Retention

We retain your data only for as long as necessary to fulfill the purposes described in this Policy, as well as to comply with legal obligations and resolve disputes. We process only data relevant to the purpose for which it was initially collected and strive to keep it accurate and up-to-date.

6. Your Data Rights

You have full control over your personal data. In accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), you can:

  • Request access to your data.

  • Demand correction of inaccurate data.

  • Request deletion of your data ("right to be forgotten").

  • Request restriction of processing of your data.

  • Request data portability (transfer of your data to another organization).

  • Object to the processing of your data (e.g., for direct marketing).

  • Withdraw your consent for data processing, if it was based on consent.

  • File a complaint with the relevant data protection supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us at info@estora.dev.

7. Children's Policy

Our website is not intended for individuals under 18. We do not knowingly collect information from children. If you are under 18, please do not use the site or provide us with your data. If you are a parent/guardian and learn your child has provided us with information, please contact us for its removal.

8. Changes to the Policy

We may update this Policy periodically. We recommend regularly checking this page. We may also notify you of changes through the website. By continuing to use the site after changes, you agree to the new Policy.

9. Contact Us

If you have any questions or comments, please contact us at: info@estora.dev

Company details:

Estora LLC

Registration number: 406555240

Georgia, Tbilisi, Isani district, Beri Gabriel Salosi Avenue, Lane VI, N11, Apartment N55, ZIP: 0145

Email: info@estora.dev

Tel: +995 555942746

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